Customer service hits new high at Ashford Orbital Mazda

Motorists in Ashford can be assured that they will receive outstanding customer service at Ashford Orbital Mazda after the dealership was recognised as one of the UK’s top Mazda dealers for customer service.

Ashford Orbital Mazda was identified by Mazda UK for its outstanding personal approach to looking after customers and delivering high-quality and reliable cars to customers. The dedicated sales team at Ashford Orbital Mazda were recognised for providing excellent advice, recommendations and finance information to help customers find their perfect Mazda vehicle across the stylish range.

When a car is purchased from Ashford Orbital Mazda, or a car is in for a service or repair, the dealership works around the customer’s schedule and can deliver the vehicle to their home or place of work if more convenient. Ashford Orbital Mazda continues this theme of flexibility by offering a dedicated member of staff to help customers with their motoring needs outside of normal opening hours. The dealership provides a VIP service to every customer purchasing a new car, an ethos that carries on throughout the entire ownership of the vehicle. When collecting their new car, customers are treated to a VIP handover and are given the opportunity to return to the dealership for refresher information about their new car at any time.

To recognise their outstanding performance throughout the year, Mazda UK awarded Ashford Orbital Mazda a place in the Mazda Elite Club – special recognition that is only given to 35 dealers in the Mazda network. In honour of their achievement, Mazda UK presented Ashford Orbital Mazda with a commemorative plaque recognising their entry into the Mazda Elite Club.

Commenting on the dealership’s customer-focused approach, Jeff Wilson, Dealer Principal of Ashford Orbital Mazda, said: “Our customers are the most important element of our business, so it is crucial that we provide them with the best possible service and facilities. Here at Ashford Orbital Mazda, we take pride in sharing our love of driving a Mazda with our customers and we believe this starts with providing a stress-free, pleasurable car-buying journey.

“We work hard to ensure that all of our customers enjoy the highest standards of service and it is fantastic that our dealership has been recognised by Mazda UK as one of the best in the country for customer service.”

To view the Mazda range on offer at Ashford Orbital Mazda visit the showroom on Monument Way at Orbital Park, or for more information, visit www.ashfordorbital-mazda.co.uk or call 01233 428 744.